At Zilauto, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and car services platform.
At Zilauto, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using Zilauto, you consent to the practices described in this policy.
We collect information to provide better services to all our users. This includes: (a) Personal Information: Name, email address, phone number, home address when you register or book services; (b) Vehicle Information: Car make, model, year, registration number, and service history; (c) Payment Information: Credit/debit card details, UPI ID, bank account information (processed securely through third-party payment gateways); (d) Usage Data: Pages visited, time spent on pages, links clicked, and other browsing behavior; (e) Location Data: Your location when you use our services for workshop recommendations.
We use the information we collect to: (a) Provide, maintain, and improve our services; (b) Process transactions and send related information including purchase confirmations and invoices; (c) Send technical notices, updates, security alerts, and support messages; (d) Respond to your comments, questions, and provide customer service; (e) Communicate with you about products, services, offers, promotions, and events; (f) Monitor and analyze trends, usage, and activities in connection with our services; (g) Detect, investigate, and prevent fraudulent transactions and other illegal activities.
We may share your information in the following circumstances: (a) With service providers who assist us in operating our website and conducting our business; (b) With partnered workshops to facilitate service bookings; (c) In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process; (d) If we believe your actions are inconsistent with our user agreements or policies; (e) With your consent or at your direction. We do not sell your personal information to third parties.
We use reasonable technical and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure or destruction. Access is limited according to operational need. No method of Internet transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
You have the following rights regarding your personal information: (a) Access: You can request a copy of the personal information we hold about you; (b) Correction: You can request correction of inaccurate personal information; (c) Deletion: You can request deletion of your personal information, subject to certain exceptions; (d) Opt-out: You can opt-out of receiving marketing communications from us; (e) Data Portability: You can request a copy of your data in a structured, machine-readable format. To exercise these rights, please contact us at [email protected].
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to: (a) Comply with our legal obligations; (b) Resolve disputes; (c) Enforce our agreements. After account deletion, we may retain certain information in anonymized form for analytics purposes.
Our service is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information without parental consent, please contact us. If we discover that we have collected personal information from a child under 18 without parental consent, we will delete that information promptly.
Our service may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of every site you visit.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us: Email: [email protected], Phone: +91 8796999252, Address: Flat No. 101, Arun Godara Building, Behind Rockon Gym, Near Gyaan Devi School, Sukhrali Enclave, Gurugram, Haryana - 122001
Note: By using Zilauto's services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, please contact us at [email protected].
