Eligibility is reviewed per booking
Cancellation and refund eligibility depends on the booking status, whether work has started, the selected workshop's terms, payment status and any offer or service conditions shown at booking.
Review how cancellation and refund requests are handled. No fixed refund amount or timeline applies to every booking.
Cancellation and refund eligibility depends on the booking status, whether work has started, the selected workshop's terms, payment status and any offer or service conditions shown at booking.
Contact Zilauto support with your booking reference and a short explanation. Our team will review the available booking and payment records and share the applicable next step.
When a refund is approved, its method and credit time depend on the original payment method, payment provider and bank processing timelines. The applicable details will be shared for that request.
Support requests are reviewed during daily: 10 am - 6 pm. Please do not send card, UPI PIN or banking passwords.
Also review the Terms of Service applicable to use of the platform.