Your Safety is Our Priority
Learn how we keep you safe and ensure quality service every time you trust us with your vehicle.
Our Safety Measures
We've implemented comprehensive safety measures to protect you and your vehicle
Verified Workshops
Every workshop undergoes a rigorous verification process including background checks, facility inspections, and certification verification.
Quality Assurance
All services come with a 90-day warranty. We conduct regular quality checks and monitor customer feedback continuously.
Secure Payments
All transactions are encrypted and secure. We partner with trusted payment gateways to ensure your financial data is safe.
Vetted Professionals
All technicians and staff are background-verified. We ensure only qualified professionals work on your vehicle.
Genuine Parts
We only use genuine OEM/OES spare parts. All parts come with manufacturer warranty and can be verified.
Transparent Pricing
No hidden charges. All prices are upfront and transparent. You'll know exactly what you're paying for.
Workshop Verification Process
Every workshop on our platform goes through our rigorous 6-step verification process
Document Verification
We verify business registrations, licenses, GST documents, and identity proofs of workshop owners.
Facility Inspection
Our team physically visits each workshop to inspect equipment, cleanliness, safety standards, and infrastructure.
Staff Background Checks
All technicians and staff undergo background verification including identity and employment history.
Certification Verification
We verify all technical certifications, training records, and quality badges claimed by the workshop.
Customer Reviews
We analyze existing customer reviews and ratings. Only with positive track records workshops are onboarded.
Ongoing Monitoring
Workshops are continuously monitored through customer feedback, quality audits, and performance metrics.
Your Protections
We're committed to protecting your interests. Here's what you get when you book through Zilauto:
4.8/5 Rating
Based on 50,000+ customer reviews
Safety Tips
Follow these tips to ensure a safe and satisfactory service experience
Before Service
- Check workshop reviews and ratings
- Ask for detailed price estimates
- Note your car's current condition
- Remove valuable items from car
- Ask about spare parts used
During Service
- Request progress updates
- Ask questions about work being done
- Don't hesitate to request explanations
- Trust your instincts
After Service
- Inspect the work done
- Request final invoice with details
- Ask about warranty coverage
- Keep service records safe
- Share your feedback