Use these practical checks before choosing a workshop, approving repairs, making payment and accepting your vehicle.
Zilauto provides workshop and booking context; you should also verify the estimate and service details before approval.
Look for the verified indicator where it is shown, then review the workshop profile, available services and customer feedback.
Workshop information and customer feedback help you compare available service options before booking.
Use the payment option available for the booking and confirm the amount, recipient and payment status before completing it.
Ask who will perform the work and whether specialist equipment or experience is required for your vehicle and service.
Review the spare-part type and manufacturer information available for your selected service before approval.
Review the service scope, parts, consumables, labour and exclusions in the estimate before approving additional work.
Follow these six steps when comparing and using a workshop through Zilauto.
Review the workshop name, city, location, available services and verified indicator shown on Zilauto.
Check whether the workshop lists the required service for your car and whether an inspection is needed first.
Confirm the expected work, parts or consumables, labour, taxes, exclusions and estimated turnaround.
Ask questions about unclear items and approve additional work only after the workshop explains the reason and price.
Review the completed work, invoice and replaced-part information before accepting the vehicle.
Save the estimate, approvals and invoice. Contact Zilauto support if booking information or the completed work needs clarification.
We're committed to protecting your interests. Here's what you get when you book through Zilauto:
Call +91 8796999252 daily between 10 AM and 6 PM.
Follow these tips to ensure a safe and satisfactory service experience
